Switch Peppol Access Point without losing receive

Checklist for migrating Belgian Peppol Access Point providers while keeping your participant ID and inbound capability, plus dual-run pitfalls.

Updated

What must stay the same

Your Peppol participant ID for a Belgian company is normally 0208: + your ten-digit KBO/BCE number. Switching Access Point (AP) should not invent a new identity. Suppliers keep sending to the same ID; only the gateway behind the directory changes.

What changes is who publishes your SMP metadata and who operates send/receive. Background: Peppol Access Point and Peppol registration in Belgium.

KeepMigrate / reconfigure
Participant ID (0208:…)Which certified AP owns SMP publication
Legal entity and VAT dataOutbound credentials in your invoicing tool
Invoice numbering sequencesInbound inbox / API / archive connection
Supplier-facing Peppol ID messageSupport contacts and monitoring

Migration checklist

  1. Inventory current publication. Confirm which AP currently advertises your ID and BIS Billing receive. Run participant lookup and save the result.
  2. Contract cutover with both providers. Agree who deregisters, who registers, and the exact switch window. Two APs must not claim the same participant ID at once.
  3. Prepare the new AP. Complete KYC/onboarding, certificates, and product integration (send + receive) before directory cutover.
  4. Point software at the new AP. Update endpoints/API keys; keep the old lane read-only until inbound is proven.
  5. Cutover SMP/SML. Old AP withdraws; new AP publishes. Expect short DNS/metadata propagation delay.
  6. Verify receive. Ask a supplier (or the new AP’s test helper) to send a real inbound invoice to your ID. Confirm it lands in the inbound inbox.
  7. Verify send. One controlled outbound to a cooperative customer; check delivery status.
  8. Tell suppliers only if the ID changed (it usually should not). If tooling URLs or portals change, update your share Peppol ID note.
AP cutover

The coordinated moment when SMP metadata for your participant ID moves from the old Access Point to the new one so lookups route to the new receive endpoint.

Dual-run pitfalls

PitfallWhy it hurtsSafer habit
Two APs published for one IDLookups fail or split; invoices bounceExclusive ownership of the participant ID
Old AP still “live” for sendStaff send from the wrong product; dual sequencesDisable outbound on the old tool the same day
Receive unpublished during gapSilent empty inbox; suppliers keep emailing PDFsMinimise gap; monitor lookup every hour around cutover
Assuming ID stays without checkingWrong scheme or entity registered at new APLookup 0208 + ten digits after go-live
Migrating mid-month without freezeLost delivery statuses and open rejectsFreeze non-urgent sends for a short window

Done when

  • Lookup shows your ID with BIS Billing on the new AP
  • At least one inbound and one outbound production document succeeded
  • Old AP credentials revoked and no second publication remains
  • Finance knows which inbox is authoritative
Switch Peppol Access Point without losing receive · OrdoGrid