Guide18 min read
  • Belgium

Set up Peppol in OrdoGrid: authorise sending and choose reception

Sign the Autorisation Peppol, then choose send-only or send-and-receive in OrdoGrid: what each screen means, how to move your inbox without a gap, how to verify.

Updated
Content owner
Customer education team
For
Freelancers and sole traders · Small business owners and managers · Accountants onboarding clients

At a glance

To send on Peppol from OrdoGrid, sign the Autorisation Peppol once for your company's BE VAT number. Receiving is a separate choice on Réception Peppol: activate it if no other provider receives for you, or continue send-only if one already does. Only one provider can receive for your Peppol ID at a time, and the law requires you to be able to receive somewhere.

Before you begin

  • A VAT number starting with BE in Profil entreprise for the company you are setting up (only owners and administrators can edit that page)
  • An OrdoGrid account, preferably owner or administrator, for the person entitled to act for the company
  • A check of 0208 plus your enterprise number on lookup.peppol.org, to know whether another provider already receives for you

What you will achieve

  • A signed Peppol authorisation, so OrdoGrid can send your invoices and credit notes
  • A deliberate choice between send-and-receive and send-only, with no period in which nobody receives for you
  • A verified registration and the records you need to show you can receive
On this page

Setting up Peppol in OrdoGrid involves two decisions. First you sign the Autorisation Peppol (Peppol authorisation), which lets OrdoGrid send invoices and credit notes in your company's name. Then, on Réception Peppol (Peppol reception), you choose whether OrdoGrid also receives your suppliers' invoices or your current provider keeps doing so. Sending works either way. Receiving is optional in OrdoGrid but, for most businesses, not in law, and only one provider can receive for your Peppol ID at a time.

This guide is for freelancers and small businesses setting up OrdoGrid, and for accountants who do it for a client. To send your first invoice afterwards, read Send your first Peppol invoice in OrdoGrid; for provider changes in general, see switch Peppol access point. Peppol labels stay French in every interface language; translations are in brackets.

What the law requires before you choose

Receiving is compulsory for most businesses. Since 1 January 2026, a taxable person established in Belgium and identified there for VAT must be able to receive structured electronic invoices, itself or through a third party acting for it (art. 53 §2bis, fifth paragraph, VAT Code, as amended by the Law of 10 February 2026). A business that lacks the technical means to issue and receive them can be fined €1,500 for a first infringement, €3,000 for a second and €5,000 for each further one (Royal Decree of 8 July 2025, completing the annex to Royal Decree no. 44). An infringement counts as a second or further one only if it is established at least three months after the previous infringement that led to a fine. The first-quarter 2026 tolerance ended on 31 March 2026 and the self-billing tolerance on 30 June 2026; a fine is now waived only exceptionally, after an individual analysis.

To check whether your business must receive and issue structured invoices, see Belgian B2B e-invoicing obligation 2026.

One receiving provider per identifier. Every Belgian business on Peppol must be registered at least under its enterprise number, scheme 0208 (Belgian Peppol Authority rule, repeated in the FPS Finance Peppol FAQ). Each participant identifier is registered with one and only one SMP, the service that publishes where to deliver (SML specification, §2.1), so one provider receives for your ID at a time. Being registered also counts as agreement to receive structured invoices (FPS Finance B2B FAQ), which matters if you are outside the obligation: once registered, suppliers may invoice you on Peppol.

Peppol ID
Your address on the Peppol network. For a Belgian business it is 0208, a colon and the ten-digit enterprise number, for example 0208:0789123407: the VAT number without BE, dots or spaces.

Prepare the company, the signatory and your current registration

  1. Make the right company active. Authorisation and reception apply to the company active when you click. The profile menu shows Changer d'entreprise (switch company) if you belong to several companies.
  2. Check Profil entreprise (company profile, editable by owners and administrators). Nom de l'entreprise should be the legal name: OrdoGrid publishes it as your registered name when it registers you. Numéro de TVA (Optionnel) must start with BE: OrdoGrid uses Peppol only for Belgian VAT numbers.
  3. Decide who signs. No legal rule says who signs this declaration to OrdoGrid. We recommend a person who may represent the business (the sole trader, a manager or director, or someone with a written mandate), signing from their own account: OrdoGrid records the account as well as the typed name. Invite that person under Team in the profile menu if needed.
  4. Find out whether you are already registered. On lookup.peppol.org, the tool FPS Finance points to, enter 0208: followed by the ten digits of your enterprise number, without dots or spaces (for example 0208:0789123407). Ask your accountant, accounting software and bank whether they registered you, and note who holds the registration. More: Peppol participant lookup.

Step 1: Sign the Autorisation Peppol

Start from the sidebar, Invoicing → Peppol: until your VAT number is authorised, every Peppol page redirects to Autorisation Peppol. Or start from an invoice: Envoyer (send) shows Signature requise pour activer l'envoi Peppol (signature required); click it, then Sauvegarder et signer (save and sign). OrdoGrid saves the invoice, which fixes its number, and brings you back to it afterwards.

  1. Under Entreprise concernée (company concerned), check Nom and Numéro de TVA. A line below says whether OrdoGrid found your company on Peppol.
  2. Check Nom complet du signataire (signatory's full name), prefilled with the logged-in user's name.
  3. Read the Déclaration d'autorisation (authorisation statement); its version depends on that network check.
  4. Tick the confirmation "Je confirme avoir lu et accepté la déclaration ci-dessus…" (I confirm I have read and accepted the statement above).
  5. Click Signer et confirmer l'autorisation (sign and confirm). OrdoGrid confirms "Autorisation Peppol enregistrée" (Peppol authorisation saved) and opens Réception Peppol.
Network checkStatement versionWhat you confirm
Company found on PeppolSend-onlyThat you are authorised to send e-invoices via Peppol for the company and VAT number shown, that the information is accurate and that you take full responsibility for what is sent
Company not foundSend and receiveThe same, plus authorising registration on Peppol and management of your reception "jusqu'à ce qu'un autre prestataire soit désigné" (until another provider is appointed)

This is a typed confirmation stored with the name, statement, user account, VAT number and date, not a qualified electronic signature. You sign once per VAT number: Peppol → Statut → Autorisations lists each with "Signé par" (signed by) and the date, and a VAT change shows Nouveau numéro de TVA détecté (new VAT number detected) and asks for a new signature. Activating reception later needs no second signature, even if you signed the send-only version.

Step 2: Choose on Réception Peppol

The page is marked "Optionnelle — l'envoi fonctionne sans" (optional, sending works without it). OrdoGrid looks up your number on the network, under 0208 and the BE VAT scheme 9925, and shows one result:

What you seeMeaningActiver la réceptionWhat to do
Pas encore trouvé sur le réseau Peppol (not yet found)No registration for your numberAvailableActivate
Déjà présent sur Peppol via notre access point (already on Peppol via our access point)The network shows your ID registered at the access point OrdoGrid uses. This check cannot tell OrdoGrid apart from another service connected to the same access pointAvailableActivate only if the registration was made through OrdoGrid (for example in another OrdoGrid company with your VAT number). If a bank, accounting tool or other provider registered you, continue send-only and move reception first (below)
Déjà inscrit sur le réseau Peppol (already registered), with the ID found and possibly an Access point addressAnother provider receives for you; the screen asks you to have it release the ID before you can receive hereGreyed outContinue send-only, or move reception (below)
Référencé sur Peppol, access point non vérifié (listed on Peppol, access point not verified)Your number was found on Peppol, but OrdoGrid could not verify which provider receives for youAvailable: OrdoGrid tries to register you through its access point, and this is refused if another provider holds your IDCheck lookup.peppol.org and ask who registered you; activate only if nobody else receives for you
Réception déjà liée sur la plateforme (reception already linked), after clicking activateAnother OrdoGrid company with your VAT number holds receptionRefusedClick Ouvrir with that company's name, release reception there, then activate here

Activer la réception (activate reception): if your number is not yet on Peppol, OrdoGrid connects to Peppol through a certified access point and registers 0208: plus the ten digits of your VAT number, under the name in Profil entreprise, for Peppol BIS Billing 3.0 invoices and credit notes, Invoice Responses, status messages and self-billing documents. The mode becomes Mode : Envoi + réception (send and receive). Supplier invoices usually appear in Peppol → Inbox within minutes to a couple of hours (FPS Finance); OrdoGrid also checks every hour, or at once when you click Actualiser (refresh). Owners and administrators get an email alert, and your clients' Invoice Responses (their accept, reject or paid messages about your invoices) appear in OrdoGrid. If the network shows your ID already registered at the access point OrdoGrid uses, OrdoGrid registers nothing and only marks reception active for this company. If another provider holds your ID, OrdoGrid refuses to activate and asks you to have that provider release the identifier first.

Continuer en envoi seul: nothing is registered. The page shows Mode : Envoi seul (send only) with an Activer la réception button for later, and the Inbox tab explains that reception is not managed by the platform. Either way, if you came from an invoice, OrdoGrid returns you to it.

Step 3: Check the result

On Peppol, tab Statut:

SectionWhat you should see
Statut d'inscription PeppolMode badge Envoi + réception or Envoi seul
Envoi (Outbox)Autorisé (authorised) and your VAT number
Réception (Inbox)Enregistré (registered) with "Depuis le" (since) and a date, or Non enregistré
Annuaire Peppol (Peppol directory)OrdoGrid's network check of whether your number is found on Peppol, with any provider; if so, Identifiant Peppol (the ID to give suppliers) and, when known, Access point de réception (receiving access point): Notre access point (ours) or Autre prestataire (another provider). For a Belgian company registered under 0208, also Nom enregistré (registered name), Pays (country) and Documents supportés (supported documents)

Then check outside OrdoGrid:

  1. lookup.peppol.org with 0208: and your enterprise number should show you as registered; where document types are listed, both invoices and credit notes should appear. It shows the ability to receive, not to send. Neither this result nor Enregistré on Statut proves that OrdoGrid receives for you: OrdoGrid's Réception (Inbox) status reflects its own records, and Annuaire Peppol is a network lookup, although its Access point de réception should read Notre access point: Autre prestataire means your invoices go to another provider. The proof that OrdoGrid receives is item 4, a real supplier invoice arriving in Inbox; if you moved from another provider, also keep its written confirmation that it removed your registration.
  2. The Peppol Directory is optional and indexed asynchronously (Directory specification 1.1.1): a missing entry does not mean you cannot be reached.
  3. Timing: there is no official figure for how long publication takes. If lookup.peppol.org still shows nothing the next working day, contact OrdoGrid support.
  4. A real document: OrdoGrid has no Peppol test mode. Ask a regular supplier to send its next invoice via Peppol and check that it reaches Inbox.

Keep your current provider or move reception to OrdoGrid?

When another provider already receives for you, both options are compliant, provided there is never a period in which nobody receives for you, including during the move.

PointKeep current provider (Envoi seul)Move to OrdoGrid (Envoi + réception)
Supplier invoices landAt your current provider, bank or accounting toolIn Peppol → Inbox, with an email alert
Clients' Invoice Responses (AP, RE…)At your current provider if it registered you for them, never in OrdoGridIn OrdoGrid, with each invoice
Received invoices in OrdoGridNoneView, download, payment QR code, Répondre (reply); no purchase ledger, approval or booking
Bank matching in Accounting (Business plan)Uploaded documents onlyReceived Peppol documents can justify transactions
EffortNoneOld provider deregisters first; plan a short gap

What we recommend. Keep your current provider if your accountant or bookkeeping tool already processes purchase invoices from it. Move if you want sales, responses and purchase invoices in one place and your accountant can work from OrdoGrid's downloads. The Belgian Peppol service providers' forum notes that using different providers for sending and receiving complicates Invoice Responses.

Move reception to OrdoGrid without a gap

Peppol has a migration-key procedure for handing a registration over directly, but OrdoGrid does not support it: your old provider must deregister you first.

  1. Sign now and continue send-only, so you can already send from OrdoGrid.
  2. Export the old provider's archive (XML and PDF of received invoices). Invoices must be kept seven years from 1 January of the year after their date (art. 60 VAT Code, as amended by the Law of 18 December 2025).
  3. Agree a date and time for deregistration of every identifier the provider registered, 0208: and any 9925: entry. Do not activate while either exists: OrdoGrid refuses activation when its network check finds one at another provider. Avoid days when your main suppliers usually invoice.
  4. Warn regular suppliers that a delivery error in that window means resending the same invoice, with the same number.
  5. Activate once deregistration is confirmed. Reload Réception Peppol or use Activer la réception on Statut. Activate when it shows Pas encore trouvé sur le réseau Peppol, or Référencé sur Peppol, access point non vérifié (OrdoGrid then tries to register you, and activation is refused if another provider still holds your ID). If it still shows Déjà inscrit, or Déjà présent although OrdoGrid never registered you, ask the old provider to confirm that every identifier it registered is removed, reload after a few minutes, and contact OrdoGrid support if it persists.
  6. Verify as in step 3 and keep dated proof.

Move reception away from OrdoGrid

  1. Download your received documents: on Inbox, select the rows and download the ZIP (XML and PDF).
  2. On the agreed day, an owner or administrator clicks Libérer la réception (release reception) on Statut, then Confirmer. OrdoGrid deregisters you; sending stays possible.
  3. Have your new provider register you straight away: until it does, nobody receives for you.

Several companies under one login

  • Switch first with Changer d'entreprise: an authorisation signed in the wrong company covers that company's VAT number.
  • Each company has its own VAT number setting, authorisation, reception and Peppol pages.
  • One inbox per VAT number. Two OrdoGrid companies with the same VAT number can both sign and send, but only one can hold reception. Ouvrir appears only if you belong to the holding company; otherwise ask its owner or administrator to release reception.
  • Avoid duplicate companies. Each OrdoGrid company numbers invoices in its own series, so two companies with one VAT number can issue the same number twice, while the law requires a sequential number identifying each invoice uniquely (art. 5 §1 1° Royal Decree no. 1).
  • Groups and VAT units: see multi-entity Peppol in Belgium.

Worked example: Studio Maes moves its inbox

Studio Maes SRL, a design studio in Liège, has enterprise number 0789.123.407, VAT number BE 0789.123.407 and Peppol ID 0208:0789123407. Its previous accounting software registered it on Peppol in 2025. The manager, Claire Maes, sets up OrdoGrid herself.

WhenActionWhat OrdoGrid shows
Mon 14 Sept 2026Lookup shows the ID registered; Claire signs from her own accountSend-only statement, then a notice that the number is already on Peppol; she does not activate, because the studio's old software holds the registration
Same dayContinuer en envoi seulMode : Envoi seul; Envoi (Outbox): Autorisé
Tue 15 SeptSends F-2026-0088 to a Belgian client: €1,250.00 + €262.50 VAT (21%) = €1,512.50Outbox: Traité; any Invoice Response goes to the old provider
Mon 28 SeptExports the old archive, arranges deregistration of 0208 and 9925 for Wednesday 08:00, warns three suppliersNo change
Wed 30 Sept, 08:40Gets the confirmation, reloads Réception Peppol, activatesMode : Envoi + réception; Réception (Inbox): Enregistré, "Depuis le: 30/09/2026"
Wed 30 Sept, 09:00Saves a dated lookup.peppol.org screenshotRegistered again
Thu 1 OctWeb host sends its September invoice: €40.00 + €8.40 VAT = €48.40In Inbox, marked NOUVEAU, with an email alert

The gap lasted 40 minutes; a supplier sending then would have had to resend the same invoice. Had Claire stayed send-only after the deregistration, nobody would have received for Studio Maes. Once established, that would have meant a €1,500 fine; an infringement established at least three months after the first fined one was established costs €3,000, and each further one €5,000.

Troubleshooting

What you seeCauseWhat to do
Numéro de TVA requis (VAT number required)No VAT number in Profil entrepriseConfigurer le profil; an owner or administrator enters the BE number
Every Peppol page redirects to Autorisation PeppolCurrent VAT number not authorisedSign; after a VAT change you also see Nouveau numéro de TVA détecté
Error code PEPPOL_APPROVAL_REQUIRED (API), or a message that no authorisation was signed for a VAT numberNo authorisation for the VAT number of the company or of the documentSign for the current number
"Le numéro de TVA du fournisseur sur la facture ne correspond pas au numéro de TVA de l'entreprise." (the supplier VAT number on the invoice does not match the company's VAT number)The invoice carries an older company VAT numberCheck Profil entreprise; if the number really changed, ask support how to handle invoices drafted under the old one
"Peppol n'est disponible que pour les entreprises enregistrées en Belgique…" (Peppol is only available for companies registered in Belgium…)VAT number not starting with BEOrdoGrid's Peppol works for Belgian VAT numbers only
Déjà inscrit sur le réseau Peppol, activation greyed outAnother provider holds your 0208 or 9925 registrationContinue send-only, or follow the move steps
A message, when you click Activer la réception, that the number is already registered on Peppol with another provider, which receives your invoicesOrdoGrid's check at activation found another provider holding your ID; nothing was activatedContinue send-only, or follow the move steps
On Statut, the warning "La réception est activée ici, mais votre identifiant Peppol est géré par un autre prestataire"Reception was activated here while another provider held your ID: incoming Peppol invoices go to that providerRetrieve them there, have that provider release your ID and contact OrdoGrid support
Réception déjà liée sur la plateformeAnother OrdoGrid company holds receptionOpen it, Statut → Libérer la réception, then activate here
An error toast when you click Activer la réception, for example "Failed to register company with Peppol network…"Registration failed on the network sideRetry later; if it persists, contact support with the message, date and time
Activated, but lookup.peppol.org finds nothingDelay, or wrong number enteredEnter 0208: plus exactly ten digits; contact support after one working day

Evidence to keep

What the law requires. Keep invoices sent and received for seven years from 1 January of the year after their date, including those received at a provider you leave: an invoice dated 2025 must be kept until 31 December 2032. Some invoices tied to immovable property must be kept 15 or 25 years. Since the tolerance ended, FPS Finance waives fines only exceptionally, after an individual analysis, so records showing you could receive matter.

What OrdoGrid keeps. The authorisation (name, statement, user, VAT number, date) and the reception date. OrdoGrid is not a legal archive.

What we recommend:

  1. A screenshot of the statement before you sign: Statut later shows signer and date, not the text.
  2. A dated lookup.peppol.org result after setup and after every provider change.
  3. In send-only mode, written confirmation from the provider that receives for you.
  4. When moving, the old provider's deregistration confirmation and full archive.
  5. Each month, a ZIP of Inbox and Outbox documents in your own storage. Working with received invoices: Peppol inbound inbox.

Suppliers can deliver to your enterprise number without asking for a Peppol ID; if one asks, see share your Peppol ID with suppliers.

FAQ

Do I have to activate reception in OrdoGrid to send invoices?

No. Sending needs only the signed authorisation. The law, however, requires you to be able to receive structured invoices, through OrdoGrid or another provider.

My bank or accounting software already registered me on Peppol. Can I still use OrdoGrid?

Yes. Continue send-only: you send from OrdoGrid and keep receiving with your current provider. Your clients' Invoice Responses go there too, not to OrdoGrid, if that provider registered you for them; otherwise your clients cannot send you any.

Is the Autorisation Peppol a qualified electronic signature?

No. It is a typed name and a ticked box, recorded with your account, the VAT number and the date. Have it signed by someone entitled to act for the business.

What is my Peppol ID, and must I give it to suppliers?

It is 0208 followed by your ten-digit enterprise number, for example 0208:0789123407. FPS Finance says suppliers can deliver to your enterprise number by default without asking for an ID.

Why is the Activer la réception button greyed out?

OrdoGrid found your number registered at another provider, under 0208 or 9925. Only one provider can receive for an ID, and OrdoGrid does not support Peppol migration keys, so that provider must deregister you first.

How do I stop receiving through OrdoGrid?

An owner or administrator clicks Libérer la réception on the Statut tab and confirms. This deregisters you from Peppol, so have your new provider register you the same day. Sending keeps working.

Sources and references